Internet
A lot of people ring and say the internet is down. Before we can diagnose what is wrong, we need to check a few things first. We use ITNetworld for our network supply and they insist the following steps are checked before we call them. The devil is in the detail!
Check the office PC can get a website, this is normally hard wired and doesnt rely on Wireless. Go to a web page that you normally wouldnt go to e.g. www.intel.com if nothing comes up then it would be safe to say that the internet is down.
If Step 1 does work and you can access the internet but all wireless devices are not working, Call Stridey and let him know, whilst we do not want any network gear restarted Stridey will know where to direct our network supplier with regard to the issue at hand. FYI its possible to be connected to the internet but the wireless element to be down.
PC Equipment
PC’s get slower and slower the more they are left on. Please ensure that PC’s are shutdown overnight. This extends longevity and more importantly gives you a better experience when you perform your duties.